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Senior OTC Analyst – Credit
For our client – an international company operating in a dynamic business environment – we are currently looking for a Senior OTC Analyst – Credit to support and strengthen the Order-to-Cash function.
In this role, you will be responsible for managing credit risk, monitoring receivables, and ensuring healthy cash flow performance. You will combine operational credit control activities with risk assessment and stakeholder collaboration, working closely with Sales, Finance, and other internal teams to resolve complex cases, improve processes, and maintain strong financial discipline.
Responsibilities
- Monitor accounts receivable balances, credit exposure, and bad debt risk in line with internal policies and accounting standards
- Supervise and coordinate daily credit control operations to ensure accuracy and timeliness
- Review and approve customer credit limits while continuously evaluating credit risk
- Analyze monthly reports, KPIs, and performance metrics to ensure data integrity and operational effectiveness
- Oversee debt collection activities and contribute to the calculation and management of doubtful debt provisions
- Partner closely with Sales, Logistics, and Management to resolve credit-related matters and support order release and shipment deadlines
- Define team KPIs, track performance, and support team development through coaching and regular feedback
- Identify and implement process improvements to increase efficiency and optimize workflows
- Ensure compliance with accounting principles, internal controls, and agreed service levels
- Handle escalations and proactively communicate risks and key issues to stakeholders
Qualifications
- Solid experience in Credit Control, Accounting, or Accounts Receivable
- Previous experience in a Shared Services environment
- Advanced knowledge of ERP systems and strong proficiency in MS Office
- Strong, organizational, and analytical capabilities
- Excellent stakeholder management and business partnering skills
- Fluent English, both written and spoken
The offer includes
- An international working environment within a well-established, market-leading organization
- Real influence on business processes and the opportunity to support organizational growth in Poland
- A high level of autonomy and space to take initiative
- A comprehensive benefits package, including private healthcare, life insurance, and a sports card